How Ulta Beauty CMO Michelle Crossan-Matos is Shaping the Future of Beauty | Podcast
Speed of Culture Podcast VideosDecember 05, 202400:34:42

How Ulta Beauty CMO Michelle Crossan-Matos is Shaping the Future of Beauty | Podcast

In this episode of The Speed of Culture, Matt Britton interviews Michelle Crossan-Matos, Chief Marketing Officer of Ulta Beauty. Michelle shares her insights on leveraging Ulta Beauty’s omnichannel strategy to build brand loyalty and how AI is shaping the future of personalization.

Timestamps:
[03:43] Transferable Skills from Tech to Beauty
[06:21] Brick-and-Mortar’s Role in Beauty
[10:10] AI-Powered Personalization
[19:45] The Joy Project: Fighting the Inner Critic
[30:21] Bravery as a Leadership Superpower

Tune in today!

For more insights, visit our blog:
suzy.com/the-speed-of-culture-podcast/michelle-crossan-matos-cmo-ulta-beauty

Apple Podcast:
https://podcasts.apple.com/us/podcast/shaping-the-future-of-beauty-ulta-beauty-cmo/id1617896513?i=1000679325693

Spotify Podcast:
https://open.spotify.com/episode/2BORos4xmv7Ojuz227UukD?si=bGBWPuGjSzC7ef-0qIzsYQ

#podcast #SpeedOfCulture #UltaBeauty #MarketingInnovation #AI #LeadershipInsights
matt britton, market research, consumer insights, suzy, Market research platform, Michelle Crossan-Matos, Ulta Beauty, Empowering consumers, omnichannel customer experience, The Speed of Culture, beauty marketing strategies, leadership in beauty, innovative campaigns, AI personalization in retail, retail media networks,