CCO Andy Kauffman on staying true to Marriott’s legacy with AI personalization | Short
Speed of Culture Podcast VideosJuly 01, 202500:00:38

CCO Andy Kauffman on staying true to Marriott’s legacy with AI personalization | Short

Ever checked into a hotel and thought, wow, they really get me?
That’s not luck, it’s strategy. Andy Kauffman Chief Commercial Officer, U.S. and Canada at Marriott shares how their approach to “anticipatory marketing” is unlocking deeper guest loyalty at scale.

For more insights, visit our blog: https://www.suzy.com/blog/andy-kauffman-chief-commercial-officer-marriott-international

Apple Podcast: https://podcasts.apple.com/gb/podcast/people-first-cco-andy-kauffman-on-staying-true-to-marriotts/id1617896513?i=1000715275186

Spotify Podcast: https://open.spotify.com/show/0uT4r3klBUv8lzQe2PgW1J

#SpeedofCulture #Marriott #CustomerExperience #AIinMarketing #TravelTech @AdweekMag
matt britton, market research, consumer insights, suzy, Market research platform, Marriott International, travel personalization, AI in hospitality, Andy Kauffman, hotel loyalty,