Ring leader: How ŌURA became an icon of the wearable health movement

[00:00:00] What's different about Oura is we definitely think about the technology sort of moving into the background that is becoming more and more discreet. It's not constantly wanting you to engage. I think that is one of the things that's very different about Oura is that iPhone is a device that we all spend a lot of time on, but it is pining for your attention.

[00:00:30] As we dive deep into the shifting consumer trends within their industry, why it matters now and how you can keep up. Welcome to the Speed of Culture. Up today on the Speed of Culture Podcast, we are thrilled to welcome Doug Sweeney, the Chief Marketing Officer at Oura Ring. Doug leads global marketing for one of the most innovative brands in wearable technology, helping transform the Oura Ring from a breakthrough sleep tracker into a cultural symbol of intentional living and performance optimization. Doug, so great to see you, Leigh.

[00:01:00] Matt, great to see you too. Thanks for having me. Absolutely. This is such a fascinating time right now for the wearable category because not only do you have the proliferation of these devices, which seem like they're becoming increasingly affordable for people, but at the same time, the power of AI just unlocks a completely new utility for the data that these devices output. So we'd just love to hear from you the state of the category right now and then we can dive into specifically what you're working on at R.

[00:01:30] For sure. So, I mean, Oura pioneered this idea of a smart ring, a device that could sit on your finger. I mean, the company's actually been around since 2013, so over a decade now. Why the finger incredibly accurate in terms of signals off of your body. So if you go into the hospital, the first thing they do is check your pulse off your finger. So it's about 100 times more accurate than your wrist. There's actually a lot of noise there. But it's really become a companion for holistic health.

[00:01:57] The company originally was very focused on sleep and this idea that you could wear this device that you didn't need to charge every night and it five to seven days on a battery charge and you could track your sleep. But it's grown into we have a full suite of women's health services on the product, stress tracking activity, of course, cardiovascular tracking as well in terms of your performance. So it's very much holistic now in terms of what the product offers you.

[00:02:24] Yeah. And I mean, it strikes me that your job is almost twofold, right? Because obviously there are other wearables in the marketplace. But I would imagine the biggest lifts is just to get consumers to understand this new category, which didn't really exist at scale a decade ago. You're right. I mean, the awareness, I mean, when I started in 22, our awareness was about 5% of Americans knew of Oura Ring and what it was today. That's up to about 35%. So we've really grown aggressively our awareness.

[00:02:53] We don't think about the wearables as competition, really. People do wear Apple Watches and Oura Rings or a Garmin and other products. So it's interesting. The use cases can be different in the way people think about these things. We see upwards of 50% of our users who actually do wear both. But I think you're right in that the awareness overall for the product has been one of our core missions.

[00:03:13] The product on the software side has really evolved, too. So we've made a tremendous amount of updates over the last three and a half years on the product as we've added these new suite of services so that the product has evolved. I would say our team is focused on evolving it, but it's been really following pace with the product changes on the software side.

[00:03:32] And when you think about the tailwinds of your business, I mean, I think of and I mentioned at the onset just the notion of AI giving you so much more ability to unlock the data of your body. You know, a lot of people, myself included, will put like the annual full body scans like, you know, I use PreNuvo and I'll put that into a large language model. I don't analyze that over time. That was something that wasn't possible prior.

[00:03:59] And of course, then you have this overhang of increased awareness and interest in just healthy living. And we're seeing everything from a dramatic decrease in alcohol consumption amongst younger people to obviously the GLP-1 craze. I would think all those things really point to a consumer that has a more healthy mindset that can unlock more value from products like yours. Are you seeing that translate into demand and where do you see this going in the years ahead?

[00:04:27] Absolutely. I mean, I think the power of each of our own health, I mean, we quarterback that for ourself, right? I mean, that really started with the pandemic four or five years ago where when the world shut down, we were like, wow, I really need to be in charge of my own health. Now you have through brands like Aura and PreNuvo as an example, all of this information. You may actually in some cases have more than your doctor has. And we do believe we're moving to a place where we are all going to have an AI doctor.

[00:04:55] We have an AI advisor built in to the Oura product within the app. So you can ask questions about while my cardiovascular age may be high, why is my HRV so low? Things like data that are relatively complex, but it's a closed loop system within our product. And you can ask the device, but the level of accuracy and the pure amount of data sets that we have, just within sleep alone. I mean, we have deep sleep, REM sleep, awake times, of course.

[00:05:22] We're tracking your resting heart rate, elevated heart rate. All those things are available in the product. You can sort of go as deep as you want to go to really understand what's going on in your body. It's interesting because we are entering this sort of agentic world right now. And the notion that the data of your body can talk and interact with other platforms kind of like beneath the surface. It's pretty interesting if you think about it, right?

[00:05:48] Because you could talk to your Instacart and based upon maybe you having high blood pressure, you ordering lower sodium groceries for you. Like I could see there should be so many correlations in terms of where we're moving. Absolutely. Actually, metabolic health is a good example. Like not only are we off the device tracking all of these metrics in your health, we're also partnering with brands too. So we're not going to make everything within Aura.

[00:06:12] We have CGMs through Dexcom where you put on a CGM, you can track your metabolic health and look at your sleep, stress, activity, and all those other things going on in your body and see how they intersect. So it really does unlock a tremendous amount of information that you just wouldn't be able to have in a prior time. And when you storytell around the product, are you storytelling around certain use cases on the data they'll get and how they're using it?

[00:06:40] Are you storytelling around just the notion of the quantified self, so to speak, which seems to be the overarching movement that we're discussing? A hundred percent. Great question. So, I mean, I think one of the things that Aura has done really well is to simplify. Like you can be overwhelmed as a consumer with all this data and all this information. I mean, we started out with three scores, right? You get a sleep score, you get a readiness score in the morning. How ready are you to talk today? And an activity score that changes over time.

[00:07:06] That's a good example of just simplifying the information, making it tangible and accessible. How do you actually drive some incremental changes in your health? It's small steps, right? It doesn't have to be these really aggressive steps of working out really hard and pushing, pushing, pushing yourself. It can be more about balance and looking at what all these factors are. But I think at its core, we try to take these complex both data and health stories about what's going on inside your body. We're a translation device essentially for your body, what's going on.

[00:07:35] And we simplify it, Matt, right into the easiest, most digestible things that you can use to create action and make changes. Yeah. And are the company focused on the ring as a modality or is there kind of a broader vision to kind of bring the power of this technology to sensing the body in a variety of different modalities? So we don't talk about our future roadmap, but I would say just within the ring form factor.

[00:08:01] And I give the credit to the founders and our founding in Finland that they really did key off of something immediately. That was the right form factor. Like sitting on your body here, it's an incredibly intimate product because you can wear it for a week at a time. It weighs as much as a piece of paper. I mean, it's incredibly light. It's one of the first things people see when they touch and feel it. It's just how light it is. The technology for the product also just moves right into the background.

[00:08:26] So within the smart ring form factor, we think there's a tremendous amount of opportunity for us to continue innovating within that alone. I mentioned these 360 products that we have. Health panels is another one. So we work with Quest and you can go and get a health panel and get 50 biometrics blood tests. And you can see how those things are interrelated with, say, your cardiovascular health. So these things are all interconnected.

[00:08:51] And because of all of the data we provide and insights in your body, these other elements can tell you things you didn't know, which we think can be helpful. It's interesting, Doug. I just spoke recently for the retirement planning industry, like, you know, wealth managers and retirement planning. And I told them that I think this sort of technology should be something that is of interest to them because it does give you a good understanding of what your potential longevity is, which obviously is a huge input into your financial planning.

[00:09:19] So you could see for a person how you can kind of have this dashboard where all kind of fits together. Absolutely. I mean, we do. I mean, we cross the spectrum from 18, 20-year-olds to 80-year-olds. I mean, the product is very much about that. I mean, you may have seen the campaign that we launched, Give Us the Finger, was really about that. It was about this exact idea that you mentioned, which was how do you live the happiest, best life you can even in your 70s and 80s? And we think we can be a catalyst.

[00:09:47] We can help people achieve their goals there. And do you find as you look at older demographics, there's just more of a hurdle in just gaining to understand this new technology and drive that first-time adoption? We see really good adoption. I mean, I have family members, a bunch in their 80s, who are all use the product and love it. You know, I think they see it very much as a guardian product. You know, they talk about a guardian angel.

[00:10:14] Like I've even had my mother, mama said that to me and it feels like somebody's looking after me. So they constantly have a sense. The product is so easy and intuitive to use. It's not complicated. You just put it on and it provides you the scores and it provides you the information throughout the day or throughout in the morning. There is a ritual in the morning everybody goes through. You get up and we look at scores and how did I do last night and did I have a good night of sleep or not? How am I feeling? We have, you know, another one, a good example, a symptom radar, which gives you a heads up if you're getting sick.

[00:10:43] So because of the sensitivity to this part of the body on temperature, it's incredibly accurate. If your body has increased a degree or two in the night, your body is under stress. You could be coming down with something. So it's very much an early warning system to what you could be encountering over the next couple of days and how to prepare for it. Do you move into rest mode, for example? Right. So, you know, a lot's been made of what is the future of the iPhone, right?

[00:11:09] And this is something where when we look back in time, we see everyone at concerts like with this, you know, that would have seen as so foreign, you know, 15, 20 years ago. People don't realize that the iPhone itself two decades ago didn't even exist, right? When you rethink about the future of the iPhone, a lot of people believe it's going to be wearables. Like I have these meta devices with the cameras in them.

[00:11:31] Do you think, and this is just a bigger conversation or just more given your experience and your role, where do you think the iPhone is headed in terms of like the personal devices that people have? And where do just a range of wearables fit into that? Because I think it could just be such an interesting way of sensing the world around you and interacting with you in whatever way that you get the most value. I mean, I think, you know, who knows what's on the horizon.

[00:11:56] I mean, hardware is having just generally is sort of starting to have a moment here. Brands like Aura, brands like Ray-Ban Meta that you mentioned, you know, OpenAI and their hardware ambitions as well. Like they're humane who, you know, is not here anymore, but had the pin, you know, was one of the early ones. I think HP bought them, did they not? HP bought, yeah, for sure.

[00:12:17] So, I mean, I think the thing strategically or what's different about Oura is we definitely think about the technology sort of moving into the background that is becoming more and more discreet. There's no heptics or noise or a screen that we see on this device on wearables. It's not challenging you, Matt, for your time, right? Time to get up. It's not constantly wanting you to engage.

[00:12:40] I think that is one of the things that's very different about Aura is that iPhone is a device that we all spend a lot of time on, but it is pining for your attention. It's always wanting you to engage, not on like social media. So I think, again, back to the company's founding, it was founded in Finland, frequently listed as the happiest place in the world. It's a country that's focused on balance, right? This idea of having an active day, but then also resting and being more subtle.

[00:13:08] The Nordic design is reflected across the whole product offering. I think that's different from the way many wearables or smartphones in general operate today in terms of their mission and the reason for being in a world is unique. Yeah, I mean, you mentioned social media and the iPhone. And while Finland's the happiest place on earth, the Gen Z cohort, especially in America, is not the happiest generation in history.

[00:13:31] And obviously they went through COVID, but all the mental health issues that I believe are definitely correlated with just a constant demand of attention and the dopamine hits, etc. And the question becomes like, is that how we're going to proceed in a world where it's becoming increasingly infiltrated by technology and AI? And I do think there's going to be a premium put on disconnecting. We've been saying that for a while, but it feels like we're reaching a tipping point as a species in that regard, right? I totally agree with you.

[00:14:00] I mean, there's bestselling books written about this and about the impact of these products. And I think our consumers value that in a variety of ways, the way the product is presented. We're very thoughtful in the way, even on the design side, if you look at the app and the way we've designed it, it's not screaming at you. That's everything from our UX to our color palette selection. Like we're being very thoughtful about the way we bring the product to market.

[00:14:23] It's not intended, you know, engagement is not like wanting you to come continue to come back into the product is not something we're constantly driving. We want you to be in charge and you to drive it ultimately. We'll be right back with the Speed of Culture after a few words from our sponsors. Zooming out a bit here, just in terms of your role as a CMO here in 2026, I mean, so much has made about AI's impact on the marketing profession from everything from insight generation to creative to distribution.

[00:14:52] How are you using AI in your everyday roles? I'm really curious to hear about how you're building a team around this new incredible capability that has been unlocked. I mean, I think one, we're talking about it all the time. Things like Agentec AI, like we onboarded our partners six months ago on that front, Athenium HQ. We've onboarding brand AI on the positioning.

[00:15:14] So we brought on board and looked at a variety of partners that can help us scale in this area because it is a new skill set that we're constantly learning about. I would even say, you know, in the sort of ways of working, we've also brought it forward in a big way. Storyboard development from when we're creating software videos and things like that, we would go out and it would take us a week or more to really figure out how we were going to visualize things through retouching. And it was very laborious.

[00:15:40] We can clearly do that through Midjourney or Gemini or any of the platforms in a very, very quick way that we couldn't. So it does our speed to market. I think search in particular, we're constantly looking at how are we showing up there? So I think it's another work stream. You know, on the MX side, which we're deep in as well on our team, we're also figuring out ways to scale this as the company has been scaling globally in terms of the sheer volume of consumer questions, feedback, whatever that may be as well.

[00:16:09] So it's very much part of our plumbing and electrical and heating and cooling in our team for sure. Yeah. And when you think about just new people coming into the marketing and advertising world, how do you think the skill sets that they're going to need to develop are different from when, you know, you or I entered the profession? I mean, I think it's akin to digital with our parents. Like we sort of grew up having to learn about digital and they're learning from a very young age.

[00:16:39] So I think they're just adoption of it and speed is important. But it is something that each of us are working on every day, even at a leadership level. I mean, it's deeply embedded in our work streams. I mean, we have a product that is offering an AI advisor and we constantly have to be improving that product and making sure it's delivering on what consumers need.

[00:16:57] So it's not only are we using AI in terms of our go-to-market and how we tell stories about our product or the brand, but then we're also actually, we have a product that is actually, AI is central to how it's built. I mean, we're talking about massive data sets, right, within our algos that are looking at, Matt, you're HRV. And if it's changing over time for some reason, why is that happening? And then looking at the intersection of all these things. So it's central to how we built our product as well.

[00:17:24] Yeah, and I do believe that moving forward, the consumer, if they want, can have a dashboard of their body and it can have everything from their Quest Lab results to information that they're getting from their Apple Watch, from your device, from a variety of other devices. And really get a holistic picture of what is the state of their being right now. And that is just fascinating to think about. It's almost like the Ray Kurzweil singularity notion coming to life through all these sensors.

[00:17:49] And, you know, I think that puts you guys in a really good position, having really established a leadership position in this particular part of the wearable community. I think so, too. Yeah. So when you think about brand building and just continuing to make sure that you maintain that leadership position, what has worked for you? You mentioned, you know, a new campaign that you guys have launched. I know that you have a partnership with Team USA as well, which is really interesting.

[00:18:15] Would love to hear about some of the initiatives you're working on and then how you feel like you're effectively able to reach your consumer set in an increasingly, you know, crowded and noisy world. So, one, it's a variety of different strategies. And I think Give Us the Finger was intended to do a couple of things. One, there is this community of our users when you see a ring on someone and it's like, hey, Matt, you and I actually value the same thing. There is a sort of shorthand in culture that is going on.

[00:18:44] You know, if you look at like how were consumers introduced to our product, 50%, say, through a family member or friend. Someone said to them, you should get that aura. So that's one. That's how I found it about it. Right? It's recommended. And people, those who know us, love the product and value it and want to spread the word. So that's one. Two, the form factor and where it sits is unique. So we wanted to tell that story because it is unique and where it sits on the body.

[00:19:07] And three, there is this cliche in sort of sports wellness of the 30-year-old person, male or female, doing yoga class and sweating profusely or an extreme athlete. Like, let's tell an extreme athlete story if you look at the Nike playbook. And we wanted to pivot from that. We're like, look, what if it's not about that? What if it's about longevity and living the best years of your life at 70 and 80 and 90 years old? And we could tell those stories. So we thought at a brand level we could tell that story. So that's one sort of bucket, I would say.

[00:19:37] A second pillar, product story telling is central to what we do. So that's software stories on women's health, cycle tracking, fertility, pregnancy, menopause, premenopause. All of those stories within the product. Stress, resilience, how your body reacts. We want to be able to tell both hardware and software stories. I think that's a really important one. On the athlete side, like pinnacle performance, Aura has been supporting, we support over 150 teams around the world, collegiate, professional.

[00:20:07] And we're actually working with the trainers and providing product to those trainers, suite of products with software and hardware that they're using for pinnacle performance. This really was about how do we actually create a formal relationship with Team USA? Our chief medical officer, Dr. Rickey, knows their chief medical officer really well, works with him. Gee, maybe we should actually create a partnership. We're already working with the snowboard team and the ski team and the speed skating team and the Paralympics team.

[00:20:36] So that became, I think for us on that side, it's about authenticity and telling pinnacle stories. So if you've got this brand campaign, which was focused on the every person, right? Older people of all ages. You know, on the other side, we also want to be able to tell high performance stories, given we are supporting all these athletes around the world for Team USA for the winter and summer games. So I do think it's multi-pronged.

[00:21:01] And then another layer, Matt, I would say is international, is how do we show up in Australia, New Zealand or Mexico or Western Europe? Because aura and its impact on wellness and culture in that market may mean a different thing. Japan, as an example, has some of the weakest sleep scores in the world. Like sleep is a real issue in that culture, which you wouldn't really think about, but it's a very corporate, hard-driving culture in Japan.

[00:21:30] Whereas the Nordics actually has some of the best sleep and stress scores. You mentioned in the U.S. The U.S. has some very, very high stress issues that comes through in the data. So the storytelling, I'd say another function here is like, how do we support aura internationally around the world in these different countries across those stories? That's interesting. So are you able to analyze the aggregate anonymized like metadata that you get in certain markets to really get kind of the pulse of the community?

[00:22:00] No pun intended, but yeah. Yeah, no, absolutely. We've had press events. We had one in Mexico just a couple weeks ago. We had one in Japan probably six to eight months ago. And it is anonymous data. So it's not, we don't, of course, because of HIPAA, we're HIPAA compliant. But the data, you know, we can look at where does a country like Japan stack up? And it's really fascinating. And then our focus there is more sleep focused than it is in other parts of the world. The brand is a little more immature in Japan, given our size.

[00:22:27] But on the health side, it's also something that's really important to that marketplace. Whereas in the U.S., we may be focused on things that are more about longevity, for example, just given sort of where we sit. Our stress related as well. It's interesting. I wonder if, like, you know, I'm from Philadelphia and when my Eagles were in the Super Bowl, I wonder if people in Philadelphia, like, have a higher stress score because they're following the team. There's probably some really interesting things that you can pull from that. Totally. No, that's true. As the World Cup match, we did do data and showed the goals between country.

[00:22:57] We looked at data from, I think it was England and France, if I have that right. And we looked at the data across each team after each goal set. And we actually published it in a blog. We did something very similar. But we could do it off the Philadelphia Eagles, too. Matt, we could. It's been a tough year. So shifting gears a little bit to you and your career journey, Doug. So your career journey was like a playbook of how to enter Silicon Valley branding landscape. And obviously, you worked at some of the great agencies. And then you spent time at Levi.

[00:23:26] And we actually had Kenny Mitchell, the CMO of Levi, on our podcast recently. And two really interesting experiences that you had, as you know, is you were at Nest working with them through the Google acquisition. And more recently, you were at One Medical leading up to the IPO. So now, obviously, or you don't obviously get in those positions by accident.

[00:23:45] And just wondering, again, for maybe some of our younger listeners here on our podcast, like, what are the things that you think you've done right over the arc of your career that's put yourself in the CM role and has put yourself in such incredible opportunities over the course of your career? I mean, I think humbly there are those twists and turns in between there. So you can look at LinkedIn and say, oh, my gosh, this is like a playbook on how to do it. I think one, I wanted to work the brands I've wanted to work on are brands that I love.

[00:24:13] I know and I've wanted to. So I've actively sought out brands like Levi's or Adidas or Levi's. I actually really leaned in hard because I was a user and loved the product. One Medical, too. I've been a member forever. These are brands that I have an inherent interest in. I started out on the agency side, which I think is an amazing training ground. And I learned just a tremendous amount about the creative development process and positioning. And you get to work on a variety of different categories and get to explore those.

[00:24:43] I think that's really important. I've been hungry for companies that are mission-based, that have a real reason for a mission that I can get excited about, too, where they have a very audacious, bold goal. And that always was something that was important to me in terms of seeking this out. I think I had worked on Adidas and Levi's, these amazing brands. If you live in San Francisco and this is where your home is, you've got to make a pivot into technology at some point.

[00:25:11] And I wouldn't even say outside of San Francisco, it doesn't matter where you are, Philadelphia, New York, wherever. You need to make that pivot at some point. I think it's really important. And I've had some lucky opportunities. And I got to meet Tony Fidel, who created the iPod and got in at the ground level Nest, which was just an incredible experience working for an early stage startup that was scaling around the world. But again, I think the similarities in these is it had a product that I used.

[00:25:37] I could deeply understand how to tell those stories and how to help scale it because of that inherent interest. And I would imagine it's not like you had to fabricate passion because you already had a passion going into it. Correct. One of these things, right? This happens in a lot of job interviews. I interview with Tony and he says, OK, let's say you get the job. What are you going to do? And I've got 24 hours to put together a plan and present it to him. And like, that's what I did. You know, and I presented it to him on a Saturday and said, here's what it is.

[00:26:05] But again, to your point about you can't fabricate that interest if you don't have it. I also the last thing I'd say is I've enjoyed pivoting into different industries. One medical is a service business or as a hardware. You know, I've worked in denim and apparel and footwear. I've worked on cars. Like I've enjoyed that from an intellectual stimulation of like trying different categories because I think there's things you can apply in interesting ways.

[00:26:29] And there's parts of the playbook that you can apply in a different way that may not have been thought about if you're endemic to that category, which I think is interesting. Yeah. I mean, obviously, you take little bits of inspiration throughout your entire journey. It's hard to compartmentalize those things. You learn things along the way and you're like, oh, I can use this for that. And that's kind of how it's built. But I like what you said in terms of like in the rearview mirror. Sure, it looks like it was well planned out, but I'm sure there's so many twists and turns and things you didn't expect.

[00:26:55] And it's just important to realize that you don't always know at the time that your next move is the right one. Even though one day you might look in the rearview mirror and say it made sense. That's exactly right. I mean, it is. I talk whenever I speak to younger people coming into their careers. I talk about it is a marathon, not a sprint. And there are stepping stones. And you don't start and get the CMO job in your fourth or fifth year. It is definitely stepping stones about where do you want to go and looking out four or five years and sort of thinking about what do you want to be? What do you want to do?

[00:27:22] Even though a lot of people seem to expect that CMO job in their fourth or fifth year, that's a whole different podcast. It's awesome. Well, it's been such a great chat. And obviously, I really appreciate your time. We always ask our guests to wrap up the pod if there's a saying or mantra that has helped encapsulate their career journey. So what first comes to mind for you? I just think resilience, honestly. I think back to the stepping stones and like I've personally been laid off a number of times where situations, you know, don't work out.

[00:27:50] And I openly tell that to younger people like it's happened. In the case of Nest, it was hard merged into Google. And they say to you, you know, it's been great. Thanks for the five years, but we're going to be taking this over now. And that's hard. You got to, you know, you put all your heart and soul into something and then it changes. It's not really a reflection on your performance. It's just the way it goes. But I was going to say resilience is important over the long haul on these journeys for sure. 100%.

[00:28:14] And right now, this year, I think a lot of people are going to be tested for the resilience because there's so much change happening. But I think if you just lean into what's next like you did in making the leap and focusing on where your interests lie, I think you can end up in a good spot if you put in the work. That's right. It could be the best move too. Sometimes change is good, right? Absolutely. Well, thanks so much for joining, Doug. This has been fantastic. And can't wait to see what's up next for you and your brand and continue to be a fan from afar. Thanks for joining. Really fun talking to you.

[00:28:40] On behalf of Suzy and Adweekin, thank you again to Doug Sweeney, Chief Marketing Officer at Our Ring for joining us today. Be sure to subscribe, rate, and view the Speed of Culture podcast on your favorite podcast platform. So next time, see you soon, everyone. Bye-bye. The Speed of Culture is brought to you by Suzy as part of the Adweek Podcast Network and Agass Creator Network. You can listen and subscribe to all Adweek's podcasts by visiting adweek.com slash podcasts. To find out more about Suzy, head to suzy.com.

[00:29:09] And make sure to search for the Speed of Culture in Apple Podcasts, Spotify, or anywhere else podcasts are found. Click follow so you don't miss out on any future episodes. On behalf of the team here at Suzy, thanks for listening. Bye-bye.